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Business continuity planning for a practice shutdown

Good practice governance skills are not just for practice owners and directors. If you’re a practice manager, or aspiring to move into practice management, you need to understand your role in governance of the organisation, so together, you can create a safer, more compliant and successful practice.

That’s why PracticeHub has created a webinar series, presented in collaboration with market-leading practice management educators, UNE Partnerships.

In the fourth webinar of the Foundations of successful practice management series, Business continuity planning for a practice shutdown, an expert panel share tips to prepare and plan for the possibility your practice may have to close for a while.

Topics include: 

  • business continuity planning for a practice shutdown
  • working with external authorities, e.g. contact tracers
  • communicating with patients
  • keeping the practice team informed and productive
  • real-life experience from a practice manager who has ‘been there, done that’ and the lessons for all of us.

About the experts

Gary Smith

Gary Smith
Academic Director, UNE Partnerships

Known as the ‘Guru of Practice Management’, Gary Smith is an Academic Director of UNEP Health Programs and an experienced Health Practice Manager. He is a former National and NSW President of the AAPM and holds a number of Board positions in the healthcare sector nationally and internationally.

With more than 35 years’ real-world experience as a practice manager, Gary has broad expertise in managing large, multi-disciplinary healthcare facilities, and in healthcare reform. He understands how to navigate the challenges practice managers face daily and is uniquely placed to share his knowledge on running a successful, sustainable healthcare practice.

Denise Whitehead
Consulting Practice Manager

Denise originally completed a Bachelor of Science and Bachelor of Education and started her working life teaching in TAFE. Denise also holds a Diploma in Professional Practice Management through UNEP and is a current member of the Australian Association of Practice Management. 

Since 2011 Denise has been a practice manager of several practices in western Sydney. In 2018 Denise received the GP Synergy Practice Manager of the Year Award for Nepean, Western and Northern Sydney, recognising her dedication to registrar training. In 2019 Denise was awarded the Wentwest PHN study tour to the USA to visit some of the leading facilities implementing patient centred medical care. Denise has an ongoing interest in all aspects of team based care.

Anna-Maria Gibb

Anna-Maria Gibb
Senior Product Manager, PracticeHub

Anna-Maria Gibb is co-creator of MyPracticeManual, now PracticeHub. She is passionate about helping healthcare organisations run more efficiently and minimise risk using better business management systems and processes. Anna-Maria has a background in practice management and qualifications in business and adult education. She regularly presents on business systems and processes.

About PracticeHub

PracticeHub is a simpler, safer and more efficient way to manage a quality practice. We have developed our Practice Operations Software to simplify practice management, with a suite of integrated applications and complementary services that puts you in control so that nothing falls between the cracks.

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and PracticeHub are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2021.

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