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Road to excellence: Accreditation workshop

Accreditation can be a stressful time for general practices – but it doesn’t have to be.

In PracticeHub's first webinar in the Road to excellence series, accrediting agency AGPAL covers what they look for, the top 5 non-compliance areas and how you can prepare for them.

Topics include: 

  • an overview of the RACGP Standards
  • how the Standards and the accrediting bodies are regulated by the ACSQHC
  • what this means for general practices like yours
  • the top five trends in non-compliance and how to better prepare for them
  • top tips from experienced practice managers on managing documentation and getting the team involved
  • how PracticeHub helps you successfully prepare for accreditation easily and without stress.

About the experts


Kim Angove
National Manager, AGPAL

Kim is the National Manager for AGPAL and is responsible for overseeing the day-to-day operations for the delivery of AGPAL Accreditation. She has extensive experience and knowledge of accreditation and the RACGP Standards, having been associated with AGPAL for more than 20 years. Her comprehensive industry experience has meant that she has played key roles in the facilitation of pilots for various versions of the RACGP Standards. This experience has led her to assess and provide feedback regarding the practicality and applicability of Standards requirements. This input has influenced details contained within the RACGP Standards to ensure they are fit-for-purpose for practices throughout Australia. 

Carmel Brown
Practice Manager

As a leading figure in practice management, Carmel undertook the first accreditation visit of a general practice in Australia. She is a fellow of the Australian Association of Practice Management (AAPM) and a former long-term committee member. Carmel's practice was recently successfully reaccredited.

Anna-Maria Gibb

Anna-Maria Gibb
Senior Product Manager, PracticeHub

Anna-Maria Gibb is co-creator of MyPracticeManual, now PracticeHub. She is passionate about helping healthcare organisations run more efficiently and minimise risk using better business management systems and processes. Anna-Maria has a background in practice management and qualifications in business and adult education. She regularly presents on business systems and processes.

About PracticeHub

PracticeHub is a simpler, safer and more efficient way to manage a quality practice. We have developed our Practice Operations Software to simplify practice management, with a suite of integrated applications and complementary services that puts you in control so that nothing falls between the cracks.

Find out how the PracticeHub platform and our customised accreditation support package can simplify your accreditation, book a demo online or call 1300 96 86 36.

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and PracticeHub are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2021.

Have a question?

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