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Strategies for looking after the health and wellbeing of your team

Looking after your health and wellbeing, and that of your practice team, is as important as caring for your patients in these current times. But with ongoing lockdowns and changing requirements for the delivery of healthcare, this can be a challenge.

In the fifth webinar of the Foundations of successful practice management series, Strategies for looking after the health and wellbeing of your team, an expert panel share their own experiences and strategies that have helped them look after themselves and their team in times of stress.

Topics include: 

  • What is wellbeing?
  • What are the characteristics of people who have high levels of wellbeing?
  • What are the dimensions of wellbeing?
  • What is physical wellbeing and social wellbeing?
  • What are 5 ways to improve wellbeing?
  • How to manage workplace stress.

About the experts

Gary Smith

Gary Smith
Academic Director, UNE Partnerships

Known as the ‘Guru of Practice Management’, Gary Smith is an Academic Director of UNEP Health Programs and an experienced Health Practice Manager. He is a former National and NSW President of the AAPM and holds a number of Board positions in the healthcare sector nationally and internationally.

With more than 35 years’ real-world experience as a practice manager, Gary has broad expertise in managing large, multi-disciplinary healthcare facilities, and in healthcare reform. He understands how to navigate the challenges practice managers face daily and is uniquely placed to share his knowledge on running a successful, sustainable healthcare practice.

John Malouff
Associate Professor - Faculty of Medicine and Health; School of Psychology, UNE

Associate professor of psychology John Malouff has a PhD in clinical psychology and a JD in law. He has published over a hundred scientific articles and several books. He writes a weekly syndicated newspaper column titled Mind Matters.

Most of Associate Professor Malouff's research focuses on evaluating the effects of (a) methods of coping with stressors, (b) types of psychotherapy, (c) self-help materials for psychological problems, (d) methods used to increase adherence to recommendations of health professionals, (e) methods of running organizational meetings and (f) programs to improve romantic relationships.

Gemma Gough
Senior Operations Manager

Gemma is a Senior Operations Manager with over 18 years’ experience working in healthcare. She is a member of the AAPM, Chartered Management Institute, Institute of Professional Administrators and has obtained a Diploma of Professional Practice Leadership. Gemma is also a recipient of the Barbara Meredith Award.

Marly Hoskin
Practice Manager

Marlena Hoskin is a Certified Practice Manager with the Australian Association of Practice Management (AAPM) and has over 10 years' experience leading large medical practices.

Marlena was awarded the Barbara Meredith Memorial Award in 2013, recognising her results in her Diploma of Professional Practice Management and the implementation of this training in her practice, across all areas of Practice Management.

Anna-Maria Gibb

Anna-Maria Gibb
Senior Product Manager, PracticeHub

Anna-Maria Gibb is co-creator of MyPracticeManual, now PracticeHub. She is passionate about helping healthcare organisations run more efficiently and minimise risk using better business management systems and processes. Anna-Maria has a background in practice management and qualifications in business and adult education. She regularly presents on business systems and processes.

About PracticeHub

PracticeHub is a simpler, safer and more efficient way to manage a quality practice. We have developed our Practice Operations Software to simplify practice management, with a suite of integrated applications and complementary services that puts you in control so that nothing falls between the cracks.

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and PracticeHub are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2021.