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Communication and leadership webinar: strategies to bring out the best in your team and create a successful practice

Employees play a key role in the success of a medical practice, in this webinar, we discussed some of the key communication and leadership strategies to assist you in bringing out the best in your team, including:

  • looking after the team’s wellbeing
  • creating an energised workplace
  • communicating positively
  • maximising everyone’s input
  • building an engaged community.

About the experts

Dr Catherine Norton
Dr Catherine Norton
Norton Consulting Group - Director

Dr Catherine Norton has over 20 years’ experience working with business professionals across the healthcare industry. She is an author, speaker, facilitator and consultant. Catherine has worked with the Australian Medical Association, specialist medical associations and colleges, the Australian Dental Association, the Royal Australian College of General Practice and the Australian Association of Practice Managers. Catherine has worked with all these organisations at national, state and local levels. She has also worked across the healthcare service chain, individual practices and clinics, Boards and facilitated governance processes. She has written articles about practice management, teamwork and leadership, created tools and checklists and manuals and developed strategic scorecards related to healthcare.

Anna-Maria Gibb
Anna-Maria Gibb
Senior Product Manager, PracticeHub

Anna-Maria Gibb is the original co-creator of MyPracticeManual, now PracticeHub. She is passionate about helping healthcare organisations minimise risk and run more efficiently using better business management systems and processes. Anna-Maria has a background in practice management and qualifications in business and adult education. She regularly presents on business systems and processes. As senior product manager, Anna-Maria focuses on understanding client needs to improve and extend the PracticeHub platform.

About PracticeHub

PracticeHub is a simpler, safer and more efficient way to manage a quality general practice. We have developed our Practice Operations Software to simplify practice management, with a suite of integrated applications and complementary services that puts you in control so that nothing falls between the cracks.

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and PracticeHub are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2021.