Policies & Procedures

Professional, customisable policies and procedures to help streamline and improve your practice processes.

Trusted by 1,000+ practices

A flexible policies and procedures solution

Our policies and procedures streamline the daily running of your practice. Created by Avant’s highly experienced, subject matter experts, these comprehensive templates cover key practice management requirements and can be customised to your practice’s unique needs. 

The policies and procedures manual is centrally stored in PracticeHub, so it’s easily accessible to all staff, providing consistency and transparency – helping reduce risks in your practice.  

Overall Benefits

Written by experts in risk, quality management, business operations and clinical governance, our templates cover a wide range of practice policies and procedures, and are compliant with the RACGP Standards for General Practice and the National Safety and Quality Health Service Standards.

Our range of specialty-specific templates offer even more relevant policies and procedures. Templates include general practice, ophthalmology, plastics and cosmetics, psychiatry and psychology, day surgery, diagnostic imaging, dental and physiotherapy.

Automatic notifications of key policy changes keep your practice current and compliant in an ever-changing healthcare environment, helping to reduce your medico-legal risk.

Once all updates to your policies and procedures have been made and documents are attached, the accreditation process becomes much easier. 

Save time and money by customising our suite of 100+ templates that cover topics such as human resources, infection control, work health and safety, patient health records, cold chain management, risk management and staff education and training.

We can set up and update your policies and procedures for your practice, saving you time and effort.

Key Insights

A comprehensive range of policy and procedures developed by Avant’s experts in risk, quality management and clinical governance
Simplify and streamline your healthcare operations with regularly updated policies keeping you current and compliant
Centralised documents encourage a consistent, transparent work culture
100+ customisable policies and procedures

View a selection of our customisable policies and procedures

COVID-19 vaccination management

The policy includes the strategy for immunisation administration and monitoring. All vaccines must be administered in accordance with the relevant legislation, best practices, and the guidelines and recommendations in the Australian Immunisation Handbook.

Telehealth consultations

Video consultations are an alternative option to face-to-face consultations. While in many situations a face-to-face consultation will be the preferred option, there are scenarios where a video consultation that is clinically justifiable will enable more convenient and accessible health care delivery without compromising patient safety.

Clinical staff recruitment and scope of practice

The terms and conditions of employment for employed medical practitioners are covered by the Medical Practitioners Award. For medical practitioners engaged as contractors, this Award does not apply and the terms and conditions will be outlined in the service agreement between the practice and the contracted doctor. Issues relating to a Medical Practitioners' engagement as an employee or a contractor must be addressed to the Practice Principals and Practice Manager.

Have a question?

Chat with our friendly PracticeHub team on 1300 96 86 36, email us or fill out the contact form below.