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Certificate of Insurance – How does it work?

Efficiently manage the certificates of insurance for your staff

The Certificate of Insurance app (COI) reduces the administrative burden of credentialing by helping you efficiently collect, manage and then securely store the certificates of insurance for your team. The app monitors the insurance status of practitioners and alerts you to any changes. For practitioners insured with Avant, the app also automatically updates their insurance status at renewal time.

Use PracticeHub to simplify your certificate of insurance collection


Create a profile for the practitioner.


Add the practitioner's Ahpra registration number and date of birth to their profile.


Activate their certificate of insurance record.


Send a pre-formatted email to the practitioner requesting they upload their insurance details to PracticeHub.
If they are an Avant insured practitioner for their permission to share their Avant insurance data with you in PracticeHub. This only needs to be done once and then the practitioner never has to worry about it again!


Receive alerts when the data is added or the status changes.

Efficiently manage the certificates of insurance for your team with our Certificate of Insurance app, book a demo online or call 1300 96 86 36.

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and PracticeHub are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2021.